As Malaysia’s largest marketplace, we have a sense of responsibility in ensuring that your entire experience on Mudah.my – be it to find, buy and/or sell stuff, is made as convenient, smooth and more importantly, as safe as possible.

A simple thing to always remember are the 3 C’s: 

Transactions and how and when you make them is extremely important when buying or selling on Mudah.my. To avoid unwanted incidents, use reliable and trustworthy services like DuitNow for all your payment needs.

And here’s some exciting news! From now till 22nd December 2020, you stand a chance of winning some awesome smartphones just by registering and making transactions using DuitNow.

Find out how you can start using DuitNow at your respective banks below:

CIMB | Citibank | Hong Leong Bank | HSBC | Maybank | Public Bank | RHB | UOB | Ambank Bank Islam | Bank Rakyat | Standard Chartered |

For more info, visit www.duitnow.my

While we are continuously working on delivering what’s best for you, it takes two hands to clap and on the safety front, we’ve taken certain measures to help make your Mudah experience a safer one. Take for example, our Chat feature which allows you to get in touch with sellers for queries and makes reporting possible scammers/fraudsters easier. For Mudah.my’s ‘Auto’ segment, we’ve even recently implemented the ‘Vehicle Value’ feature which allows comparisons of a particular vehicle to its average market value based on Mudah’s in-house proprietary pricing model.

Similarly, if illegal goods or items are found or any seller is suspected of not complying to Mudah.my’s Rules of Advertising, you can get in touch with our Customer Service team to report such incidents.

In addition to the implemented safety initiatives by Mudah, here are some important safety tips you should be aware of and put into practice when making purchases:

 

With all these tips and pointers in mind, here’s to you having a stress-free and safe marketplace buying or selling experience!